Employee Engagement Manager (Employment Services Manager I)

HUMAN RESOURCES DEPARTMENT
EMPLOYEE ENGAGEMENT MANAGER (EMPLOYMENT SERVICES MANAGER I)

We are looking for a highly motivated individual to drive employee engagement strategies across the City of Detroit. This person will engage, influence and collaborate with stakeholders to share insights and best practices to foster a culture of engagement and innovation. This includes operationalizing engagement measurement, programs and strategies.
Examples of Duties
Oversee the city of Detroit’s employee engagement measurement tools and programs – partnering closely with the HR Leadership, Employee Services consultants and business leaders to deliver data driven insights and approaches to align employee engagement with business objectives and employees’ greatest areas of interest
Collaborates with internal and external key stakeholders to develop and implement change management initiatives, and human resources policies and programs in support of city-wide initiatives
Conceptualizes and develops HR strategies, processes and procedures to increase customer service efficiencies
Consult on other measurement initiatives, such as survey design, program evaluation or focus groups
Cultivate an inclusive, motivational, empowering and performance-oriented work environment, consistent with our values
Develops a good working knowledge of assigned business areas and the operating processes and procedures within the City
Experience with EEO reporting, compliance, and analysis to ensure adherence to federal, state, and local regulations
Integrate employee engagement data with other initiatives (both within HR and the city of Detroit overall) provide analytics and insights
Maintain up-to-date knowledge and an on-going understanding of engagement trends and best practices
Manage internal stakeholders and external vendors
Manage, monitor and ensure performance to budget
Manages assigned special projects and programs
Proactively develops solutions; facilitates problem solving among different individuals/groups to reach effective outcomes
Provides human resources consultation and support services including, but not limited to employee relations, position management, employee engagement, and employee development
Pursue technology enhancements to improve manager action planning and comments analysis
Supervises the Engagement Team, providing leadership, guidance, and support to drive employee engagement initiatives
Support the employee engagement survey process, including survey item design, survey administration, report and/or dashboard design and data analytics
Track and measure progress against employee engagement initiatives and collaborate with ESC”s  to make recommendations and ensure sustainability
Oversee and enhance the employee recognition program to celebrate contributions and achievements across the organization
Lead volunteer engagement efforts, partnering with internal and external stakeholders to create meaningful opportunities for employees to give back
Provide guidance and support to ERG leaders, ensuring alignment with company goals and fostering an inclusive workplace culture

Minimum Qualifications

Education
Bachelor’s degree with major in human resources, business, management, organizational development, or Human Resources.

Experience
Employment Services Manager I – Significantly advanced levels of responsibility and four plus (4+) years of human resources experience in any combination of the following components: compensation, recruitment/staffing, benefits, HRIS experience, employee Resource, training and development, and organizational development.